Products unavailable for delivery outside mainland UK
Due to the nature of some products such as oils, paints, these are not allowed to shipped outside Mainland UK, this includes the following locations: Isle of Wight, Northern Ireland, Orkneys, Outer Hebrides, Shetlands and other similar islands of the coast of the UK.
All orders are subject to a delivery & packing charge (P&P). The correct charges will be automatically calculated via our Shopping basket checkout system and are based on the total weight of your order, your location and our normal method of despatch. All delivery charges are priced for the UK only.
Shipping weights are not necessarily the actual weight of the product but are used for calculating postage.
Although we offer a worldwide export scheme and trust & rely on the various delivery systems used to work properly, it must be understood that uninsured items are sent entirely at the customer's own risk. We will package the items well to prevent damage, and obtain all relevant dispatch documents etc, but in the event of a parcel being lost in transit we will not be liable for such a loss. Insurance, to the limits quoted by the delivery company involved, against loss or damage is included in our quoted delivery prices but offers only minimal cover. If you wish to fully insure your purchase contact us before placing order for a quote.
We want you to be pleased with your purchase, but If you are unhappy in any way, you must contact us in writing within 7 days of receipt, via email to email@example.com
No returns on electrical items. Any item that has been fitted or damaged will not be accepted for refund. We will refund for parts only, but not for any labour costs involved in fitting those parts.